Mastering tough conversations as a digital marketer!

Mastering tricky conversations as a digital marketer

Mastering tough conversations as a digital marketer!

While maintaining the important relationship

96% recommend us
Dutch & English
+3000 trainees

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Datum

By arrangement

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Tijdstip

Morning, afternoon or evening

Deelnamekosten

On request

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For whom.

Digital marketers, we've all been there, facing resistance, a complaint or bad news. And let's face it, it's not always easy to deal with. You feel like you're losing control, not sure how to respond, and in the end, you feel disconnected from the other person. There is a way to stay in your power during this situation! That you can respond authentically and with confidence. That you turn the negative situation into a productive cooperation. After following this training you will have the practical tools in your pocket!

Stay in your power during difficult conversations
Constructively deal with complaints, resistance or bad news
Practical tools and remain authentic in your communication

What is the program?

We learn how to handle these difficult conversations. Not the most fun, but necessary. We learn how to handle them from your authenticity, straightforwardly and empathically. You learn:

Recognize different forms of resistance and deal with them constructively
Respond with confidence to difficult situations
Turn complaints into productive cooperation
Stay connected when the message is negative
Remain authentic in your communication
Keep the relationship intact even in difficult conversations

During this half-day training you will learn essential skills for dealing with difficult conversations. The training, which takes place physically, is given by a communication trainer who has experience in handling difficult conversations as a digital marketer.

Personalize your learning experience: Whatever training you choose at the Adwise Academy, your learning goals are our focus. Let us know what your goals are, so we can tailor the training to best suit you!

What is the Result?

After following this training:

You will know how to handle difficult conversations with empathy.
You stay connected when there is resistance
You can constructively deal with complaints
You have practical tools to keep the relationship intact
You turn resistance into productive cooperation
You will receive the certificate 'Mastering difficult conversations as a digital marketeer'.